Secure BYOD for a Mobile Healthcare Workforce

Healthcare Staffing case study

Secure BYOD for a Mobile Healthcare Workforce

Star Nursing relies on Level 4 for MSSP One services across a mobile healthcare workforce. Level 4 hosts and supports a VDI environment capable of serving more than 200 users, allowing staff to work from personal devices while keeping applications, access, monitoring, and healthcare-focused safeguards centrally managed.

  • MSSP One
  • Healthcare
  • 200+ User Capacity
  • VDI
  • 24/7 SOC

Star Nursing
Healthcare Staffing

Executive summary

A practical operating model—not a collection of disconnected tools

Star Nursing relies on Level 4 for MSSP One services across a mobile healthcare workforce. Level 4 hosts and supports a VDI environment capable of serving more than 200 users, allowing staff to work from personal devices while keeping applications, access, monitoring, and healthcare-focused safeguards centrally managed.

The challenge

What the organization needed to solve

  • Give nurses, clinicians, and administrative staff secure access from changing locations and devices.
  • Reduce local storage and inconsistent security on personally owned computers.
  • Coordinate onboarding, offboarding, access, training, monitoring, and recovery.
  • Support healthcare security and privacy requirements without describing HIPAA as a certification.

Level 4’s approach

How the work was connected

  • Hosted a TSPlus VDI environment with MFA and centralized application delivery, with capacity for 200+ users rather than a claim of active user count.
  • Reduced dependence on data stored on unmanaged endpoints and centralized user access and administration.
  • Operated EDR and MDR with 24/7 SOC and SIEM monitoring across the environment.
  • Integrated security awareness training, recurring phishing testing, HIPAA training, automated enrollment for new hires, annual retesting, reporting, and controlled onboarding and offboarding.

The outcome

A more accountable and supportable environment

Secure BYOD access through centralized application delivery.
More consistent administration, updates, troubleshooting, and access removal.
Continuous monitoring and managed response around the user environment.
One MSSP One partner spanning managed IT, cybersecurity, private cloud, compliance support, telecom, and strategic guidance.

Local service context

Star Nursing is headquartered in El Dorado Hills, within Level 4's regular service travel loop from Roseville.

El Dorado Hills service coverage

Related services

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