Labor Organization case study
A Complete MSSP One Environment Hosted in the Level 4 Private Cloud
Laborers Local 185 uses the complete MSSP One service with its server environment hosted in the Level 4 private cloud. Level 4 manages the core infrastructure, MTP membership system, connectivity, communications, Microsoft 365, security operations, recovery, workforce training, and strategic technology guidance.
- MSSP One
- Private Cloud
- MTP
- 24/7 SOC
- Hosted VoIP
Laborers Local 185
Labor Organization
Executive summary
A practical operating model—not a collection of disconnected tools
Laborers Local 185 uses the complete MSSP One service with its server environment hosted in the Level 4 private cloud. Level 4 manages the core infrastructure, MTP membership system, connectivity, communications, Microsoft 365, security operations, recovery, workforce training, and strategic technology guidance.
The challenge
What the organization needed to solve
- Keep membership, file, identity, and office systems available and supportable.
- Connect offices securely while reducing dependence on servers at a local office.
- Coordinate Microsoft 365, voice, infrastructure, backup, and cybersecurity under one operating model.
- Protect a member-facing payment portal while accurately distinguishing hosting from payment processing.
Level 4’s approach
How the work was connected
- Hosted the domain controller, file shares, SQL infrastructure, MTP membership platform, and member portal in the Level 4 private cloud.
- Connected offices through managed VPN and provided a hosted VoIP phone system and Microsoft 365 operations.
- Deployed EDR and MDR with 24/7 SOC and SIEM monitoring, security awareness training, and recurring phishing testing.
- Operated managed backup and disaster recovery with CIO/CISO consulting and senior engineering oversight.
The outcome
A more accountable and supportable environment
MTP processes member payments. Level 4 hosts and secures the supporting portal and infrastructure; Level 4 is not the payment processor.
Related services
Explore the capabilities behind this engagement
Apply the lessons to your environment
Explore Private Cloud Hosting
Start with a focused conversation about your current systems, operating risks, internal resources, and desired outcomes.