MSSP DR: Managed Backup & IT Disaster Recovery

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MSSP DR

MSSP DR: Managed Backup & IT Disaster Recovery

Turn backup into a managed recovery capability with immutable copies, documented priorities, restoration testing, ransomware recovery planning, and accountable coordination.

  • Immutable backup strategy
  • Tested recovery procedures
  • Business continuity coordination

Clear operating responsibility

A successful backup is not the same as a successful recovery

IT disaster recovery is the coordinated ability to restore the systems, data, access, communications, and business processes an organization needs after an outage, cyberattack, equipment failure, human error, or regional disruption. Backup is an essential input, but recovery also depends on priorities, dependencies, people, credentials, infrastructure, time objectives, and practiced decisions.

MSSP DR provides a managed backup and disaster recovery model designed around recoverability. The exact architecture, recovery time objective, recovery point objective, retention, testing, and continuity scope are documented for the organization rather than implied by a generic backup status.

Connected capabilities

What the service can include

Final scope is based on the environment, responsibilities, risk, locations, internal team, and desired outcomes.

Managed backup services

Monitor protected systems, schedules, retention, failures, capacity, encryption, access, and backup responsibilities.

Immutable and offsite copies

Reduce the risk that an attacker, administrator error, or primary-site event can alter every usable recovery copy.

Recovery priorities and dependencies

Document critical systems, data, identity, networking, applications, vendors, order of restoration, and business owners.

Restore testing

Validate selected files, systems, applications, credentials, and procedures instead of relying only on successful backup-job reports.

Ransomware recovery

Coordinate clean recovery decisions with incident response, evidence preservation, identity containment, validation, and communication.

Business continuity

Plan alternate work, communications, manual procedures, vendors, leadership decisions, and phased restoration during disruption.

A practical engagement

Discover. Assess. Operate.

1. Discover

Discover critical services, data, dependencies, tolerances, and current protection.

2. Assess and design

Design backup, recovery, continuity, ownership, and testing around business priorities.

3. Operate and improve

Validate recoverability, record evidence, correct gaps, and update the plan as systems change.

Related services and guidance

Connect this service to the broader operating model

Frequently asked questions

MSSP DR: Managed Backup & IT Disaster Recovery FAQ

What is IT disaster recovery?

IT disaster recovery is the documented and tested process for restoring technology services, data, access, infrastructure, and dependencies after a disruptive event. It connects backups to business priorities, people, procedures, communications, and recovery objectives.

What is the difference between backup and disaster recovery?

Backup creates protected copies of data or systems. Disaster recovery defines how those copies, replacement infrastructure, identities, networks, applications, vendors, and people will restore an operational business service within agreed priorities.

What makes a backup immutable?

An immutable backup is protected from modification or deletion for a defined period, including by compromised or overly privileged accounts. Immutability must be combined with access controls, monitoring, retention, separation, and restoration testing.

Can MSSP DR help with ransomware recovery?

MSSP DR can prepare protected recovery copies, priorities, procedures, testing, and coordination. During an event, recovery must be coordinated with containment, investigation, identity security, legal and insurance requirements, evidence preservation, and validation that restored systems are safe.

What are RPO and RTO?

Recovery point objective describes the acceptable amount of data loss measured in time. Recovery time objective describes the target time to restore a service. Both depend on business requirements and must be tested against the actual architecture and procedures.

Define the right scope

Turn the requirement into an accountable operating model

Start with the business need, current responsibilities, systems, risk, evidence, and desired outcome.

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